Letters to the Stars is a quiet place. If something isn't working, or you just want to reach out, we'd love to hear from you.
For questions, bug reports, or feedback, email contact@letsbuildsolutions.com. We typically respond within two business days.
All letters are stored locally on your device. If they seem to have disappeared, make sure you haven't cleared the app's storage or reinstalled the app — local data is removed when either happens.
The 3D sky requires WebGL and a reasonably modern device. Try closing other apps to free memory, or restart the app. If the issue continues, please email us with your device model and OS version.
Motion access is used only for gyroscope-based sky navigation. You can re-grant permission in your device's Settings under Letters to the Stars if you previously denied it.
Because nothing is ever sent to a server, uninstalling the app or clearing its storage permanently removes all your letters and constellations. There is no account to delete.
Still stuck? Reach out at contact@letsbuildsolutions.com